Duties and Responsibilities:
- Act as the front of house and first point of contact for external visitors
- Diary management and management of meeting rooms
- Possibly handling event coordination, both internally and externally
- Handling queries and complaints via phone, email and general correspondence
- Greeting all visitors
- Transferring calls as necessary
- Possibly managing office supplies such as stationery, equipment and furniture
- Performing ad-hoc administration duties
- Maintaining office services as required (such as cleaners and maintenance companies)
- Receiving and dispatching deliveries
- Assisting with mail as required
- Taking and ensuring messages are passed to the appropriate staff member on a timely basis
- Assisting the HR team with recruitment, on-boarding and termination processes
- Maintains security by logging all visitors and possibly issuing visitor passes, plus provide support to the HR team as required.
Receptionist job qualifications and requirements:
- Organizational skills
- Attention to detail
- Exceptional multitasker
- Excellent communication skills
- Courteous
- Strong customer service skills
- polite telephone manner and is well-presented at all times.
- Experience with office machinery (I.E. Printers, fax machine)
- Experience in Microsoft office 365 including outlook
- Excellent time management skills
- Able to wear multiple hats and work on multiple projects at a time.
- Highschool Diploma/GED
- at least 3 years experience as receptionist.
