TBest Services has started our very own on-call team with one of our newest clients located in Hunt Valley, MD. We are looking to fill one of them with YOU! Do you love the night life? Got a tight schedule and can only afford to work a couple days a week?
APPLY TODAY!
Note: Candidates that are available to be on call on (with notice) and are flexible with their work schedules) will be given immediate consideration when scheduling employees.
How things work:
Event/party schedules are finalized for the banquet department every Tuesday for the up and coming week. We start everyone at this location out with an on-call schedule, which is of your choosing during the application process. Here are a few guidelines for our on-call team:
1. Once an employee is hired they must pick a primary team & a secondary team and specify the shift of their preference. each shift will have 2 employees, a primary employee and a back up employee. Once you pick your schedule you are committing to having availability during those allocated date/times, under no acceptations!
2. If you are set to work you will receive a schedule on Tuesday for the next week. We try not to do last minute call in’s but will allocate a bonus for employees coming to work with less than 24 hours notice. It is the employees responsibility to inform us at least 24 hours in advance if they will not make their shift on time. If an employee has an more than 2 unexcused absences it could result in being suspended from part time work for up to 30 days.
3. want more hours? prove it. this is completely self motivating. If you show up and show out, they will continue to have you back and eventually put you on the roster for more hours/ some even moving in to direct positions with the company. Please note that the team you are choosing may NOT be full hours. Choosing a team mean that your start time will be within the time you selected. All employees are responsible for completing their shift once started.
(Example: if you are on Team A you could receive a 3:30PM start time for your shift. you are responsible for being able to work the shift in its entirety. All no shows will be handled on a case by case basis. Priority on call staff will be given first priority. Priority on-call means that you are available to work any shifts that we have available at this location.)
Team A: Monday / Wednesday / Thursday/ Sunday
A1- 7:00AM – 3:30PM
A2- 3:00PM – 11:00PM
Team B: Tuesday / Thursday/ Friday/ Saturday
B1- 7:00AM – 3:30PM
B2- 3:00PM – 11:00PM
Team C: Primary On Call
Job Positions Available:
Banquet Server
JOB FUNCTIONS:
- Set up banquet room as instructed by Supervisor to include linen, service-ware and glassware.
- Attend roll call meetings before events to learn function particulars, including guest and hotel expectations.
- Greet guests and respond to requests in a friendly and courteous manner.
- Serve the food and/or beverage in the order and to the expectation of the Supervisor to ensure consistency throughout the banquet. Promptly remove dishes as guests complete each course and/or meal at the end of the meal or function.
- Abide by all State, Federal and Corporate requirements pertaining to serving alcoholic beverages.
- Replenish beverages as necessary, and check with guests for overall satisfaction.
- Once banquet is complete, reset banquet room according to Supervisor’s specifications to ensure the readiness of the room for the following function.
- Comply with attendance rules and be available to work on a regular basis.
REQUIRED SKILLS AND ABILITIES:
- Must have the ability to communicate in English.
- Self-starting personality with an even disposition.
- Maintain a professional appearance and manner at all times.
- Can communicate well with guests.
- Must be willing to “pitch-in” and help co- workers with their job duties and be a team player.
- Must have basic knowledge of food and beverage preparations, service standards, guest relations and etiquette.
- Knowledge of the appropriate table settings and service ware.
- Ability to comprehend and apply written product labeling instructions to enable the safe application of products and processes within the hotel.
- Ability to remember, recite and promote the variety of menu items.
- Ability to transport up to 30 lbs. through a crowded room on a continuous basis throughout the shift.
- Ability to operate beverage equipment, e.g., coffee maker.
House Man
A houseman is responsible for the overall sanitation and maintenance of the assigned premises. Housemen duties include assisting in the housekeeping department to clean common areas, repairing and replacing malfunctioned units and furniture, responding on guest’s requests and inquiries, flexibility to multi-task, and coordinating to other personnel for concerns and guests’ assistance. Housemen must run errands accordingly while complying with the policy standards and security regulations. They should also report any incidents or escalated concerns to the management for immediate resolution.
House Man Duties and Responsibilities:
- Manage and train new housemen’s to hotel standards and regulations, all housemen duties and customer service skills.
- Reset the room for the next day functions and/or meetings.
- Maintain high level of confidentiality when working with VIP guests.
- General upkeep of a large 4-star hotel are carried out by a small group of housemen.
- Serve large functions on daily basis, and reset the room for next day functions, and/or meetings.
- Operate mechanical floor cleaners and use other environmental services equipment ensue that the cleanliness of the facility exceed patient expectation.
- Close coordination and communication with other internal departments.
- Maintain relationship and communication with other staff to ensure cohesion
TBEST SERVICES INC is an equal opportunity employer and does not discriminate against any applicant or employee because of race, color, religion, sex, national origin, disability, age, or military or veteran status in accordance with federal law. In addition, TBEST SERVICES INC complies with applicable state and local laws governing non discrimination in employment in every jurisdiction in which it maintains facilities. TBEST SERVICES INC also provides reasonable accommodation to qualified individuals with disabilities in accordance with applicable laws
